This is an exciting job opportunity to join one of the world's leading manufacturers of analytical laboratory and process measurement instruments.  As the Sales Engineer, you will be responsible for promoting the Company’s portfolio of Particle Measurement instrumentation across South East England.

The product range includes Density Meters, CO₂ and Oxygen Meters, Viscometers, Polarimeters, Refractometers, Raman Spectrometers and Rotational Viscometers.

The Sales Engineer will support current customers and develop new business throughout the territory.  The candidate should be able to conduct equipment demonstrations and to explain the measurement techniques to a broad audience. Travel throughout the territory and occasionally overseas will be required.  The successful candidate will join a motivated, international team.

KEY RESPONSIBILITIES

• Management of existing customers and generation of new accounts through prospecting, lead generation and follow up;
• Management of sales projects from lead to negotiation and closing of orders;
• Effective territory management and CRM utilisation;
• Support customers for application and equipment evaluations;
• Participation at conferences and exhibitions;
• Support the development of marketing communications for your customers and territory;
• Visit customer sites on a regular basis to give sales presentations, perform instrument demonstrations and train customers on the correct use of their equipment;
• Work with other product groups within the Company to promote a complete solutions-offering.

THE EMPLOYER

The Company is a world-wide leader in the development, production and distribution of highly accurate laboratory instruments and process measuring systems, including custom-built automation and robotic solutions.

THE CANDIDATE

• Suitable candidates should hold a degree/ HND (or equivalent) background in chemistry, physics or related discipline;
• Experience of successfully selling analytical instruments into a wide range of industries, including pharmaceutical, beverage, food, petro/chemical, cosmetics and academia would be highly beneficial;
• Ability to effectively communicate with laboratory managers, PhD level scientists and technicians;
• Strong communication and negotiation skills;
• Strong character;
• Self-starter with hunter mentality;
• Availability to travel throughout the defined territory and occasional European visits for training and business meetings;
• Territory: Central & Greater London, and postcodes BN, BR, CR, CT, DA, EN, GU, HA, KT, ME, PO, RM, SS, TW, UB, WD;
• Located on territory and within easy access to the main road network;
• Full UK driving licence.

PACKAGE

• Circa £35,000 salary, plus £14,600 OTC (uncapped);
• A competitive package of benefits;
• Company car.

A leading specialist in cold storage solutions is looking for a Service Engineer to join their service team.

The Field Service Engineer will be responsible for the installation, planned maintenance and repair of a variety of cryogenic storage systems and laboratory freezers across the whole of the UK, but with a focus on London, Oxfordshire and Cambridgeshire. 

The company offers a complete range of innovative sample storage solutions and associated products, and has a wealth of knowledge and experience in selling, servicing and installing these products in the UK. Key products include: cryogenic storage and projects, liquid nitrogen generators, industrial -80C freezer systems, laboratory refrigeration, sample tracking software, inventory control systems and laboratory monitoring systems.

The company has a dynamic, energetic and focused team of sales, service and technical experts to help best serve their customer’s needs.

You could be the ideal candidate for this Service Engineer job if you have the following skills and experience:

• Basic engineering skills essential;
• Refrigeration knowledge is advantageous;
• Previous experience with HVAC/cryogenics/pipework desirable;
• Professional and presentable manner; 

• Confident and self-motivated;
• Excellent communication skills (written and oral);
• Good technical aptitude;
• Initiative;
• Autonomy;
• Full and preferably clean driving licence;
• Home location within easy travel of Hertfordshire/London border.

The package for this role includes a competitive salary (depending on experience) and a company van.

This is a great opportunity for a Field Service Engineer, specialising in Continuous Emissions Monitoring Systems and Fixed Gas Detection equipment, to provide preventative maintenance and repair for customers across a number of industries.  You will support customers across the northern part of the East Midlands region.

The Company offers a wide range of manufactured, integrated or straight resale fixed or portable solutions that cater for a number of applications, typically: personal safety (gas, leak and odour detection) and environmental protection (integrated continuous emissions monitoring solutions).  Solutions are provided to a variety of industries, including: oil and gas, energy from waste, power, water utility, petrochemical, commercial/industrial refrigeration and manufacturing.

Key responsibilities of this Field Service Engineer role include: 

• Management of allocated cluster of sites to make sure all elements of the service contract are provided in line with customer/contractual expectations/obligations; 
• Forge quality customer relationships by liaising professionally with customers when on site;
• Assist regional supervisor with accurate recording of stock by ensuring that all parts/consumables used on site visits are recorded using the designated method;
• Seek out new business opportunities – e.g. service and repair work from new and existing customers;
• Proactively review your work schedule to make sure customer expectations are met;
• Proactively request training as and when required;
• Ensure strong communication lines are maintained with external and internal customers;
• Build strong working relationships with the other service engineers to ensure all contracts are delivered;
• Attend regional service meetings.

You could be the ideal candidate for this job opportunity if you have the following skills and experience:

• Degree, HND or equivalent qualification in Electrical or Mechanical Engineering would be beneficial but not essential;
• Experience working with Continuous Emissions Monitoring Systems (CEMS) and/or Fixed Gas Detection equipment would be preferred;
• Alternatively experience with test and measurement/control instrumentation within an industrial environment;
• Confident working at heights;
• Extremely well organised and structured;
• Excellent communicator on all levels (varying mediums);
• Self-motivated;
• Good team player;
• Good eye for detail;
• Full UK driving licence;
• Territory: north East Midlands – from Leicester in the South and across to the Wash, and up the M1 corridor to Sheffield in the north and across the M180/A180; ;
• Ideal home location: within easy access of the main Midlands motorway network, ideally the M5.

The package for this Field Service Engineer role is made up of a competitive salary, plus on-call allowance, company van and benefits.

This is a great opportunity for a candidate with skills in the repair and maintenance of analytical laboratory instrumentation. You will join one of the market-leaders in the supply of lab instrument service, support and validation.

As a Field Service Engineer, you will be responsible for providing service delivery and technical support to customers on primarily analytical laboratory instrumentation. Services such as repair, maintenance, calibration and validation of will all be part of your daily duties.  The equipment supported will include Dissolution and Physical Testing instruments. 

You will support customers across South East England as far east as Reading and as far north as Oxford.  The customer base comprises medical and pharmaceutical companies. 

This is an opportunity to become part of a small but dynamic team in a growing company.

KEY RESPONSIBILITIES

Reporting to the Team Lead:

• Provide service delivery support for all customers on analytical laboratory instrumentation;
• Manage and coordinate your daily functions in a timely and efficient manner;
• Perform Routine/Non Routine PM/OQ/PQ;
• Perform Equipment Troubleshooting & Breakdown repairs;
• Support other engineers when required;
• Provide technical support to customer queries;
• Provide a conduit for customers and the teach support team;
• Evaluate in-coming fault reports and initiate appropriate measures, e.g. support customers by remote troubleshooting, or, if necessary, request support from product specialists;
• Ensure prompt handling of customer complaints;
• Inform Head of Services in case of major deviations and for cases that can’t be handled with current resources;
• Promote and maintain a high Quality of Service;
• Promote the brand and service capabilities of the Company to all existing and new customers;
• Identify and implement service delivery improvements in conjunction with Team Leads.

You could be the ideal candidate for this Field Service Engineer opportunity if you have the following skills and experience:

• Proven track record of working in a GMP/cGxP environment;
• Experience as a field or site service engineer providing IQ/OQ service/support of dissolution and physical testing equipment;
• Alternatively, experience working in a Pharmaceutical Analytical Laboratory with dissolution and physical testing equipment and looking for a change in career direction;
• Troubleshooting ability;
• On average, willing to travel around the territory 4 days per week, with 1 day working at home planning service calls for following week and completing administration tasks;
• Customer focused with excellent communication skills;
• Flexible, self-motivated, extremely productive and organised;
• Full driving licence;
• Territory: South East England including the area just North East of the M25 (i.e. Stevenage/St Albans);
• Home location: ideally within easy access of the M25;
• Ability to make occasional trips to customers in Europe (but not possible currently due to COVID restrictions).

The package for this role comprises: 

• Competitive salary (depending on experience);
• Generous tax-free, daily on-the-road allowance;
• Overtime accrued when working outside of normal daily hours;
• Company car;
• Company pension.

This is a great opportunity for a candidate with skills in the repair and maintenance of analytical laboratory instrumentation. You will join one of the market-leaders in the supply of lab instrument service, support and validation.

As a Field Service Engineer, you will be responsible for providing service delivery and technical support to customers on primarily analytical laboratory instrumentation. Services such as repair, maintenance, calibration and validation of will all be part of your daily duties.  The equipment supported will include Chromatography, HPLC, GC and dissolution instruments. 

You will support customers across South Wales and Southern England as far east as Reading and as far north as Oxford.  The customer base comprises medical and pharmaceutical companies. 

This is an opportunity to become part of a small but dynamic team in a growing company.

KEY RESPONSIBILITIES

Reporting to the Team Lead:

• Provide service delivery support for all customers on analytical laboratory instrumentation;
• Manage and coordinate your daily functions in a timely and efficient manner;
• Perform Routine/Non Routine PM/OQ/PQ;
• Perform Equipment Troubleshooting & Breakdown repairs;
• Support other engineers when required;
• Provide technical support to customer queries;
• Provide a conduit for customers and the teach support team;
• Evaluate in-coming fault reports and initiate appropriate measures, e.g. support customers by remote troubleshooting, or, if necessary, request support from product specialists;
• Ensure prompt handling of customer complaints;
• Inform Head of Services in case of major deviations and for cases that can’t be handled with current resources;
• Promote and maintain a high Quality of Service;
• Promote the brand and service capabilities of the Company to all existing and new customers;
• Identify and implement service delivery improvements in conjunction with Team Leads.

You could be the ideal candidate for this Field Service Engineer opportunity if you have the following skills and experience:

• Proven track record of working in a GMP/cGxP environment;
• Experience as a field or site service engineer providing IQ/OQ service/support of HPLC/GC equipment;
• Alternatively, experience working in a Pharmaceutical Analytical Laboratory with chromatography equipment and looking for a change in career direction;
• Troubleshooting ability;
• On average, willing to travel around the territory 4 days per week, with 1 day working at home planning service calls for following week and completing administration tasks;
• Customer focused with excellent communication skills;
• Flexible, self-motivated, extremely productive and organised;
• Full driving licence;
• Territory: South Wales and Southern England to Reading in the East and Oxford in the North;
• Home location: ideally within Bristol, Gloucestershire or Swindon (M4/M5 corridors);
• Ability to make occasional trips to customers in Europe (but not possible currently due to COVID restrictions).

The package for this role comprises: 

• Competitive salary (depending on experience);
• Generous daily on-the-road allowance;
• Overtime accrued when working outside of normal daily hours;
• Company car;
• Company pension.